Grand Isle

Guest Reviews

0 of 5 average

Revisit

by Columbia TN

★★★★☆ 4 of 5

We’ve stayed here a few times and with a special discount made for a spur of the moment trip. Our last visit was well before Covid, so it’s been awhile at this location. Always a pleasant time, easy beach access and comfortable. Little has changed since our first visit. The unit is showing wear and needs a few updates. Could stand to replace rugs and a couple of window treatments. The rugs are dirty and torn. The toaster is horrible. One side kept popping up after a couple seconds and smelled electrical like it might have a short. The other side worked but had hot spots that burned toast in a couple places. The coffee pot heating plate is rusted, otherwise worked okay. We didn’t use the blender so not sure how it worked. These are inexpensive replacements. There isn’t a hairdryer in the unit. I didn’t think about bringing one but a quick trip to Walmart wasn’t a problem. I have recommended this property to others and will again with a caveat concerning condition and pricing. For a non-oceanfront property the location is great. I didn’t speak to anyone at Benchmark for this visit. The reservation, check in/out was very convenient.

Submitted on Apr 26, 2024

Great location

by Indianapolis IN

★★★★☆ 4 of 5

Overall we had a great experience and enjoyed the location. The appliances were awesome. Some improvements that can be made are the beds need updated (especially new sheets) and we could hear people above us at all hours of the night.

Submitted on Mar 31, 2024

Spring Break 2024

by Carrollton TX

★★★★★ 5 of 5

Loved everything about 304 Grand Isle.
The sofa and char cushions could be freshened up and one of the blinds in the dinette windows was broken. I was with my granddaughters and felt very safe and they were delighted to spend their 3rd visit to Grand Isle (previously 202 for bigger group) loved the location and super easy access to the beach.

Submitted on Mar 18, 2024

Great location

by Caledonia MI

★★★★☆ 4 of 5

My husband and I spent 2 weeks in this condo before heading to PCB for the rest of the winter. Very mixed feelings about this unit. Very comfortable, loved the porch, good access to the beach. This condo could use a deep clean, larger Smart TV, and the kitchen is very underwhelming if you are a cook, which I am. Guessing most people that rent this unit don't care about these things because they are only there for a week and on vacation!

Response from Benchmark Management

Debbie, Thank you for sharing your feedback! We are delighted you found the condo comfortable with great beach access. We appreciate your suggestions for improvement. Also, we could have arranged a delivery for your desired kitchen items upon request. We'll consider your insights for future enhancements. We hope to host you again soon! Sincerely, Benchmark Management

Submitted on Dec 6, 2023

Convenient and clean

by Suwanee GA

★★★★☆ 4 of 5

Love the location, easy to get in and out of. Our only problem was the bunk bed was super wobbly so nobody would sleep on it. Our guests had to sleep on the couch. We told the property management company and they said someone would come by. Not sure if they came or not but it wouldn’t be a quick fix, if needs to be replaced.

Response from Benchmark Management

Ann, Thank you for your feedback. We appreciate your kind words about the location. Our apologies for the inconvenience with the bunk bed. Our maintenance team has promptly resolved the issue for future stays. We hope to welcome you back soon for an improved experience. Sincerely, Benchmark Management!

Submitted on Nov 30, 2023